← Playbooks AI product teams and operational businesses

AI workflow discovery for real operations

A field-first way to discover where agents, extraction, search, copilots, and automation should actually live.

Outcome: Find AI use cases that survive contact with messy documents, approvals, handoffs, and edge cases.

Operating sequence

  1. Inventory decisions, not tasks. AI helps most where judgement, documents, and latency collide.
  2. Sample ugly inputs: scans, emails, call notes, spreadsheets, policy text, and partial records.
  3. Rank opportunities by feedback speed, error cost, data access, and human-in-the-loop clarity.
  4. Prototype with audit trails from day one so trust can compound instead of becoming a late compliance panic.

Artifacts to leave behind

Kev’s blunt rule

If the engagement does not produce a visible workflow change, reusable product learning, or a clear kill decision, it was just expensive tourism with a laptop.